As clearly stated on our product pages we CANNOT and DO NOT warranty against Chewing, as know dog bed is chew proof we warranty the product for manufacturing defects only. Upon deliveryand in the event that you have received a product with a defect in material or craftsmanship, you must return the product within 8 days of the initial delivery to the original place of purchase for their warranty assistance. If you are unable to warranty an item at the original place of purchase, please contact via email to obtain a Return Merchandise Authorization Number (RMA#).
Warranty products must be returned clean. For Damage due to reasons outside the scope of our guarantee you are able to purchase replacement covers.
Packages must be returned shipping prepaid; we do not accept C.O.D. deliveries. We recommend insuring the package.
Send Warranties to the Address emailed to you when you complete the RMA request.
Please include a note with the following information:
RMA#
Name
Return Address
Daytime Phone Number
List Item/s
Location of damage on item
What is not covered by the Dog Ruff Guarantee?
The Dog Doza Guarantee does not cover damage caused by chewing or improper use or neglect, damage caused by normal wear and tear. Toys are not covered under warranty. Toys are intended as interactive play toys not chew toys.
Warranty on all our other items
